Reference

sky247 Terms for your account

These terms explain what you agree to when you open an account, use the wallet, or ask us to handle a policy change on sky247.

Account conductLocal lawWallet useRecord keeping

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How these terms work in India

sky247 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms govern your account, the way you send and receive funds, the rules for using our content, and the checks we may ask for before a request moves ahead. If a clause is restricted in your state or territory, that clause applies only where local

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law permits. Any update to the terms takes effect once we publish the new version on the site, and your continued use of the account means you accept that version. If you use UPI, Paytm, PhonePe, or Google Pay, the same policy rules apply to those
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payment actions and any related verification. We keep the wording practical so you can see what we may ask from you, what we may keep on file, and when we may pause access to protect the account or meet legal duties.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Where to reach us on policy

If a clause is unclear, we want you to reach us through the channel that creates the cleanest record. Use the in-account form for requests tied to your profile, email for copy requests or written clarifications, and the same contact thread if you need a later status check. We will ask for the account details needed to match the request and protect the right record.

Team online

Email thread

Send a message from your registered email with the clause number, your account ID, and the change you want. We use that thread to keep a clear record and reply in order.

In-account form

Use the form after sign in when you want a correction, clarification, or copy of the current terms. It helps us match the request to your account without extra back and forth.

Document copy

If you need a downloadable copy for your records, ask for it in the same channel and we will send the current version used for your account.

RECORD CONTROL

How we handle records and access

We keep this policy area tight: only the records needed for account administration, access control, dispute handling, and legal retention stay on file.

Data use

We store only the details needed for account access, verification, wallet records, and dispute handling. We do not use those records for anything outside the terms unless you have asked us to do so.

Cookie records

Cookies help us keep you signed in, remember session choices, and spot unusual login patterns. You can clear them in your browser, though some pages may then ask you to sign in again.

Account safety

Your password and one-time checks should stay with you. If you think someone else has used your account, contact support at once so we can block access and check the recent activity.

Retention

We keep records for the period required by the terms, by dispute handling needs, and by law. When a record is no longer needed, we remove or archive it under our normal process.

Change request

To ask for a correction, deletion where allowed, or a copy of your stored details, send the request from your registered contact. We will confirm what we can change and what law requires us to keep.

Contact route

For clause questions, use email or the in-account message form and include your account ID, the section name, and any dates that matter. That helps us trace the exact entry quickly.

Questions about these terms

These answers focus on the terms that shape your account, how we hold records, and how you can ask us to change or explain a clause. If your state or territory has a different rule, that rule controls where local law permits. Use the same contact route on the account so we can match the request and keep a clear trail. We answer in the same thread whenever possible.

They cover account opening, access, content use, wallet actions, support requests, and the records we keep around those actions. If a clause conflicts with local law, the legal rule controls where local law permits.

Yes. If local law changes, or if your state or territory limits a clause, we apply the rule that can operate there. That can affect access, account status, or a specific feature tied to the terms.

Send the request from your registered contact and name the item you want corrected. Include your account ID and any dates involved so we can match the record and tell you what can be changed.

Yes, you can ask through support for the records we are allowed to share. We will verify the account, prepare the copy, and explain any part that law requires us to keep back.

We publish the revised version on the site, and the new text applies from that point. If you keep using the account after the update, that use sits under the current terms.

Use the in-account form or the support email listed on your account page, then mention the section and the outcome you want. That gives us one thread to track and answer cleanly.

sky247 Terms for your account

Where to reach us on policy

Email thread

In-account form

Document copy

How we handle records and access

Data use

Cookie records

Account safety

Retention

Change request

Contact route

Questions about these terms

01 What do these terms cover?

02 Can access change under the law?

03 How do I ask for a correction?

04 Can I get a copy of my records?

05 What happens when terms change?

06 Who do I contact about a clause?

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